Help

FAQ

Quick answers about ordering, personalising, sizing and delivery.

Ordering

How do I order?

Pick a design, fill in your details on the product page, add it to your bag and check out. We make every shirt to order, just for you.

Can I design my own shirt?

Yes. Use Design your own to tell us your idea and we'll make it.

Can I order shirts for my friends in one go?

Yes. Add each shirt to your bag with its own details, then pay for them all in one checkout.

Can I change or cancel my order?

Yes, within 24 hours of ordering. Email hello@fifisleavershirts.com with your order number and what you'd like to change. After 24 hours your shirt goes into production, so we can't make changes.

Processing and delivery

How long will my shirt take?

Processing takes up to 21 days, then your shirt is posted. Our site shows an "arrives by" date, and checkout shows your estimated arrival date as soon as you enter your address and pick a delivery option.

When should I order my leavers shirt?

At least five weeks before your leavers day. GCSEs and A levels start on 10 May 2027, so if your leavers day is just before exams, order by early April. Our guide to when to order leavers shirts for 2027 has order by dates for every leavers day.

How much is UK delivery?

Standard Shipping (3–5 days) is £3.49. Faster Shipping (1–2 days) is £4.49.

Do you deliver outside the UK?

We deliver to the UK and Europe. European delivery options and prices show at checkout.

Can I get my order rushed?

We don't offer rush orders. Order early and check the arrival date at checkout so your shirt is with you in time.

Sizing

What sizes do you do?

Our shirts come in female and male fits, sized by age. See the size guide for measurements before you order.

Returns

Can I return my shirt?

Every shirt is personalised and made to order, so we can't accept returns unless it arrives faulty or we've made a mistake. If that happens, email hello@fifisleavershirts.com with your order number and a photo, and we'll remake it or refund you.

Still stuck?

Message us and we’ll reply within one working day.

Contact us